Ordering and privacy information

Orders and payment

Review the exact model, accessories, condition, price and manufacturer warranty before ordering. An enquiry does not confirm a purchase. The store confirms product availability and fulfilment arrangements. No online payment: pay by cash or UPI on delivery during prelaunch, or at the store when you collect.

Delivery and pickup

Free home delivery to Bengaluru pincodes starting with 560 on orders above ₹600. The final payable amount is shown before you place your order. There is no 24-hour delivery guarantee. Free store pickup at Store 1, Store 2 or Store 3 with no minimum order: choose your store, date and time slot at checkout, and collect once your order is confirmed.

Failed delivery

If you are unavailable or the supplied address is incorrect, we make one re-attempt. If that also fails, the order is cancelled, subject to applicable consumer rights.

Returns, cancellation and warranty

No change-of-mind returns or refunds, including for opened items. Report damaged, defective or wrong items on WhatsApp within 48 hours of delivery with an unboxing video and your order reference. We provide a replacement, or a refund if a replacement is unavailable. Manufacturer warranty only, where applicable. Cancellation is free before dispatch; after dispatch, contact support immediately on WhatsApp. Reporting windows and evidence requests do not limit your rights under applicable consumer law.

Your details and providers

Your name, contact details, email, order details and delivery address are used for fulfilment and support only. OpenAI Sites provides hosting and database storage. Resend sends order confirmation and update emails. Google Fonts supplies fonts and can receive technical request information. WhatsApp conversations are customer-initiated. Cloudflare Web Analytics counts visits without cookies and does not identify you. A login cookie keeps account holders signed in. Marketing requires separate consent. See our privacy notice for details.

Data requests and complaints

For access, correction or deletion requests, email samedaygadgets@gmail.com. Deletion is subject to legally required retention. Our support and grievance officer is Sumaiya Khanum. Complaints are acknowledged within 48 hours and resolved within 30 days, or any shorter period required by applicable law.